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Frequently Asked Questions (FAQs)

How long does the Rituxan Immunology and ACTEMRA Co-pay Card Program last?

Eligible patients may use the program for 12 months.

Can patients reapply to the program after the 12 months are up?

Yes. After 12 months, patients may reapply, if the program is still available. However, their account is reset and any money left in their account does not transfer over.

If they reapply, they do not receive a new card. The same card can be used for up to 3 years, if the patient reapplies every 12 months and continues to be determined as eligible for the program.

If patients switch from ACTEMRA for intravenous use (IV) to ACTEMRA for self-injection (or vice versa), do they have to reapply to the program?

ACTEMRA Intravenous (IV) and ACTEMRA for self-injection are FDA-approved for use in moderate to severe RA patients that have had an inadequate response to a DMARD. If you are this type of RA patient, and switching from ACTEMRA IV to ACTEMRA for self-injection, you do not need to reapply for the program. Once you qualify and are enrolled in the program, you are eligible to receive $15,000 per 12-month period, subject to submission of documents required for funding of the card with co-pay assistance payments. Note that ACTEMRA for self-injection is not approved for use in patients with systemic juvenile idiopathic arthritis (SJIA) and patients with polyarticular juvenile idiopathic arthritis (PJIA) and ACTEMRA IV is not approved for use in giant cell arteritis (GCA) patients. The ACTEMRA Co-Pay Card Program provides drug co-pay assistance for out-of-pocket costs of ACTEMRA only when ACTEMRA IV or ACTEMRA self-injection is prescribed for an approved use.

If patients switch from one Genentech medicine to the other, do they have to reapply to the program?

Yes. Each card can be used for either Rituxan or ACTEMRA only. Patients who switch to a different Genentech medicine can reapply to receive assistance for the new medicine.

What if a patient forgot to apply and has already received treatment?

Patients must be enrolled in the program before their treatment. However, under certain circumstances, an exception may be possible. Please call (855) RA-COPAY (855-722-6729) for more information.

How many treatments does the program cover?

Eligible patients can use the program for any Rituxan or ACTEMRA treatment, prescribed based on an FDA-approved use for that drug, during the 12-month period following the enrollment date, up to a total of $15,000. The patient pays $5 per drug co-pay, after meeting requirements for submission of documentation related to the administration of any Rituxan or ACTEMRA treatment.

Does the program help with the costs of the IV infusion or doctor's visits?

No. The program only helps with the co-pay for Rituxan or ACTEMRA. It does not help with other costs, like IV infusions or doctor's visits.

Can the program be used by Rituxan patients with granulomatosis with polyangiitis (GPA) or microscopic polyangiitis (MPA)?

Yes. The program is available to all eligible commercially insured patients taking Rituxan for an approved indication.

Can the program be used by ACTEMRA patients with giant cell arteritis (GCA)?

Yes. The program is available to all eligible commercially insured ACTEMRA for self-injection patients with giant cell arteritis (GCA).

Can the program be used by ACTEMRA patients with systemic juvenile idiopathic arthritis (SJIA) or polyarticular juvenile idiopathic arthritis (PJIA) who are under 18?

Yes. The program is available to all eligible commercially insured patients taking ACTEMRA for intravenous use (IV) for an approved indication. The patient's guardian or legally authorized person who is 18 years or older would need to apply for the co-pay assistance on behalf of the patient under 18.

What if the patient forgets to bring the card to the appointment?

Patients can call (855) RA-COPAY (855-722-6729) from their doctor's office. The help desk hours are from 6 a.m.–5 p.m. ET, Monday through Friday, except major holidays. We will give the account number over the phone.

May patients use the Rituxan Immunology and ACTEMRA Co-pay Card Program at an outside infusion center?

Yes. Patients may use the program anywhere they get their Rituxan or ACTEMRA treatments as long as their infusion center accepts the card.

Will patients be asked for other information throughout the 12-month period?

Yes. Patients will be asked to send copies of their detailed Explanation of Benefits (EOB) statements after each infusion or injection. This information is required to fund the card.

Can patients use the Genentech® Access to Care Foundation (GATCF) and the Genentech Rheumatology Co-pay Card Program at the same time?

No. Patients who are getting help with their drug co-pay for Rituxan or ACTEMRA from GATCF or other patient assistance programs cannot use the Rituxan Immunology and ACTEMRA Co-pay Card Program. Call (866) 681-3261 or visit Genentech-Access.com/Rheumatology to learn more about GATCF and other patient assistance programs from Genentech Rheumatology Access Solutions.

Can patients or doctors get a refund from a health plan for the co-pay paid by the card?

No. Patients and doctors cannot receive reimbursement from a health plan or anyone else for the amount paid by the card.

How do patients or doctors' offices find out how much money is left on the card?

Rituxan patients can click here and ACTEMRA patients can click here to learn their card balances and expiration dates. Doctors' offices can click here to see a list of all their patients' card balances and expiration dates. Or, call (855) RA-COPAY (855-722-6729) from 6 a.m.–5 p.m. ET, Monday through Friday, except major holidays.

If you have any additional questions, please call (855) RA-COPAY (855-722-6729) from 6 a.m.–5 p.m. ET, Monday through Friday, except major holidays.

*Eligible commercially insured patients can receive up to $15,000 per 12-month period. They pay $5 per drug co-pay until the $15,000 limit is reached.

Rheumatoid arthritis (RA): with another prescription medicine called methotrexate, to reduce the signs and symptoms of moderate to severe active RA in adults, after treatment with at least one other medicine called a tumor necrosis factor (TNF) antagonist has been used and did not work well enough.

Granulomatosis with Polyangiitis (GPA) and Microscopic Polyangiitis (MPA): with glucocorticoids, to treat GPA and MPA.

People with serious infections should not receive Rituxan. It is not known if Rituxan is safe or effective in children.

What is the most important information I should know about Rituxan?

Rituxan can cause serious side effects that can lead to death, including:

  • Infusion Reactions: Infusion reactions are the most common side effect of Rituxan treatment. Serious infusion reactions can happen during your infusion or within 24 hours after your infusion
  • Severe Skin and Mouth Reactions: painful sores or ulcers on your skin, lips, or in your mouth; blisters, peeling skin, rash, or pustules
  • Hepatitis B Virus (HBV) Reactivation: If you have had hepatitis B or are a carrier of hepatitis B virus, receiving Rituxan could cause the virus to become an active infection again
  • Progressive Multifocal Leukoencephalopathy (PML): a rare, serious brain infection caused by the JC virus

What are the possible side effects of Rituxan?

Rituxan can cause serious and life-threatening side effects, including:

  • Tumor Lysis Syndrome (TLS): TLS is caused by the fast breakdown of cancer cells. TLS can cause you to have kidney failure and the need for dialysis treatment or may cause an abnormal heart rhythm
  • Serious Infections: Serious infections can happen during and after treatment with Rituxan and can lead to death
  • Heart Problems: Rituxan may cause chest pain and irregular heartbeats, which may need treatment, or your doctor may decide to stop your treatment with Rituxan
  • Kidney Problems: especially if you are receiving Rituxan for non-Hodgkin's lymphoma (NHL). Your doctor should do blood tests to check how well your kidneys are working
  • Stomach and Serious Bowel Problems That Can Sometimes Lead to Death: Tell your doctor right away if you have any stomach area pain during treatment with Rituxan
  • Low Blood Cell Counts: Your doctor may do blood tests during treatment with Rituxan to check your blood cell counts

What are common side effects during treatment with Rituxan?

  • Infusion reactions
  • Chills
  • Infections
  • Body aches
  • Tiredness
  • Low white blood cell counts

Other side effects include:

  • Aching joints during or within hours of receiving an infusion
  • More frequent upper respiratory tract infections

Tell your doctor about any side effect that bothers you or does not go away.

These are not all of the possible side effects with Rituxan. For more information, ask your doctor or pharmacist.

Call your doctor for medical advice about side effects. You may report side effects to the FDA at (800) FDA-1088 or http://www.fda.gov/medwatch. You may also report side effects to Genentech at (888) 835-2555.

Please see the accompanying full Rituxan Prescribing Information and Medication Guide including Most Serious Side Effects for additional Important Side Effect Information.

ACTEMRA is a prescription medicine called an interleukin-6 (IL-6) receptor antagonist.
ACTEMRA is used to treat:

  • Adults with moderately to severely active rheumatoid arthritis (RA), after at least one other medicine called a Disease Modifying Anti-Rheumatic Drug (DMARD) has been used and did not work well.
  • Adults with giant cell arteritis (GCA).
  • People with active polyarticular juvenile idiopathic arthritis (PJIA) ages 2 and above.
  • People with active systemic juvenile idiopathic arthritis (SJIA) ages 2 and above.

ACTEMRA is not approved for subcutaneous use in people with PJIA or SJIA.

It is not known if ACTEMRA is safe and effective in children with PJIA or SJIA under 2 years of age or in children with conditions other than PJIA or SJIA.

ACTEMRA can cause serious side effects, including serious infections. ACTEMRA changes the way your immune system works, which can make you more likely to get infections or make any current infection worse. Some people have serious infections while taking ACTEMRA, including tuberculosis (TB), and infections caused by bacteria, fungi, or viruses that can spread throughout the body. Some people have died from these infections. Your healthcare provider should test you for TB before starting ACTEMRA.

ACTEMRA can cause other serious side effects. These include:

  • Tears of the stomach or intestines
  • Changes in blood test results, including low neutrophil (white blood cells) and platelet (platelets help the blood to clot) counts, and increases in certain liver function test levels and blood cholesterol levels
  • An increased risk of certain cancers by changing the way a patient's immune system works
  • Hepatitis B infection
  • Serious allergic reactions, including death. These may happen with ACTEMRA infusions or injections, even if they did not occur with an earlier infusion or injection. If a patient has had hives, a rash, or experienced flushing after injecting, the patient should tell their doctor or nurse before their next injection
  • Nervous system problems

Do not take ACTEMRA if you are allergic to ACTEMRA or any of the ingredients in ACTEMRA.

Most common side effects in patients treated with ACTEMRA:

  • Upper respiratory tract infections (like common cold and sinus infections)
  • Headache
  • Increased blood pressure (also called hypertension)
  • Injection site reactions

ACTEMRA & pregnancy:

Patients must tell their doctor if they are planning to become pregnant, are pregnant, plan to breast-feed, or are breast-feeding. The patient and their doctor should decide if the patient will take ACTEMRA or breast-feed. Patients should not do both. If a patient is pregnant and taking ACTEMRA, they must join the pregnancy registry. To learn more, patients should call 1-877-311-8972 or talk to their doctor to register.

Patients must tell their doctor right away if they are experiencing any side effects. Report side effects to the FDA at 1-800-FDA-1088 or www.FDA.gov/medwatch. Call Genentech at 1-888-835-2555.

Please see the accompanying full Prescribing Information, including Boxed Warning and Medication Guide, for additional Important Safety Information.

Rituxan® and its logo are registered trademarks of Biogen.

ACTEMRA® and its logo are registered trademarks of Chugai Seiyaku Kabushiki Kaisha Corp., a member of the Roche Group.

The Rituxan Immunology Prepaid Mastercard® and the ACTEMRA Prepaid Mastercard® are issued by Comerica Bank pursuant to license by Mastercard International. No cash or ATM access. The card can be used only to purchase prescriptions at participating merchant locations where Debit Mastercard is accepted. Mastercard® is a registered trademark of Mastercard International Incorporated.